A 0900 number is a paid service number. The owner of the information number determines the costs that the caller pays, depending on the chosen rate model. This can be a per-minute rate, ranging from €0.00 to €1.10, or a fixed amount per call up to €1.80, including VAT. This allows the number owner to earn revenue from the calls.

Is a 0900 Number Free?

No, as mentioned above, a 0900 number is not free. The caller pays a rate per call or per minute. This rate is set by the number holder and varies per 0900 number. The Authority for Consumers and Markets (ACM) oversees the transparency and regulations surrounding these paid information numbers, so consumers know what costs to expect.

Why Choose 0900 Numbers?

For businesses and organizations, a 0900 number offers a national information number that provides a professional and reliable image. These paid numbers are customer-friendly and give your business nationwide coverage. Companies use 0900 numbers for various services, such as customer support, information, and sales.

How Does It Work?

A 0900 number is a virtual number that is forwarded to one or more destination numbers, such as a landline or mobile number specified by the owner. These destination numbers are flexible and can be changed at any time, depending on your needs. Call forwarding ensures that callers are directly connected to the set destination number, whether it’s an office phone, home phone, or mobile number.

However, note that if you use a 0900 number for inquiries or complaints about a service or product, it is considered customer service. In this case, the number must be free for the caller, who only pays the usual call charges. Additionally, the provider is required to clearly state the costs upfront so the caller knows what to expect. More information about the correct use of service numbers can be found at the ACM.

Easy to Remember

To make it easy for customers to remember your 0900 number, you can choose a simple number, such as 0900 - 666 777 4, or a name number, like 0900-BELFABRIEK. These types of numbers are easy to dial and remember, which improves the customer experience.

Extras

With a 0900 number, you can activate many additional features, such as a pre-announcement tone, real-time statistics, voicemail, menu options, or other flexible routing options, such as a virtual call center. These features help you monitor all your calls and provide transparency about call costs. These extras are included in the Belfabriek subscription.

Why Belfabriek?

Since 2000, Belfabriek has exclusively focused on issuing and activating 0800 and 0900 numbers. With our subscription, you enjoy all possible features, while the costs are clear and transparent. Additionally, numbers are issued on a “first come, first served” basis, so act quickly to reserve your own 0900 number in our 0900 number shop!