Ideally, you’re always available for all your customers, but there are moments when you can’t answer the phone, and you’d prefer potential customers to leave a voicemail message with their details and phone number.

A caller also perceives voicemail as a point of contact, so it’s important to make this experience as optimal as possible. There are many options, but what does a good business voicemail text sound like?

What is a Business Voicemail?

A business voicemail is similar to the voicemail commonly used privately: if a call cannot be answered, a greeting is played, followed by a beep, after which the caller can leave a message. What makes a business voicemail different is that the voicemail message must sound professional and leave a positive impression.

This means careful consideration should be given to a professional voice, the recorded text, and the follow-up of the voicemail message.

What’s Important When Recording a Business Voicemail Text?

“Welcome, our office is currently closed. You can try again during business hours or leave your phone number and a message after the beep. We will call you back as soon as possible.” This is just one example of a business voicemail text that is often heard. Now that your customers have reached voicemail, you might as well make the most of it. Here are the key points to consider:

Choose the Right Voice

The first and perhaps most important choice is the voice. Which voice do you think best suits your company? It could be your own voice or that of a colleague who sounds professional.

Ensure that the person recording the professional voicemail text articulates well, speaks calmly and clearly, and uses a tone that matches the company. This can be very formal or light and casual, depending on how the company usually communicates.

An option often chosen is to have the voicemail text recorded by a professional voice actor. Choose the voice you like best and send us the text to be recorded. Most professional voice actors have their own home studio and can deliver a file the same business day. We upload this file to our phone system, and you’ll immediately have a professional voicemail. Expect a one-time cost of around 100-150 euros for recording business voicemail messages. Check out www.voices.nl or www.voices.be where you can listen to professional voices and order recordings directly.

Another option is text-to-speech: you send us the text, and we have it spoken by a computer. This sounds very good in 2022! If you don’t like how your own voice sounds or find a voice actor too expensive, or if you frequently change your texts, this is the best option for a professional voicemail. You can also use this for a standard welcome message or to announce your name and phone number. We do not charge for the text-to-speech option.

This way, you can always create or have a personal message and voicemail. Provide us with a good text, and we’ll handle the rest for a perfect business voicemail.

Fun Voicemail Texts

We mentioned earlier that it’s important to address customers politely, both on the phone and with a good voicemail message. However, some companies prefer a voicemail message with a touch of humor.

Fun voicemail texts you might consider include:

  • “…And we’ll call you back as soon as we’re off the roof” (roofing or plumbing company).
  • “…And we’ll get back to you with an answer soon” (logistics, delivery, or courier company).

Of course, such a message must truly suit you. If your communication is usually very formal, fun voicemail texts may be less appropriate.

Example Texts for Voicemail

In addition to fun voicemail texts, there are also plenty of more formal example texts for phone systems or voicemail. Some commonly heard examples include:

  • “Hello, and thank you for calling [company name/your name]. Please leave a short message, and we’ll get back to you as soon as possible. Have a great day!”
  • “You’ve reached [company name]. We can’t take your call right now, but we’d love to call you back. Please leave your name, number, the reason for your call, and the best time to reach you—we don’t want to miss you again. We hope to speak with you soon.”
  • “Thank you for calling [your company]. We look forward to speaking with you. Let us call you back as soon as we’re available by leaving your name, contact details, and the reason for your call. Have a great day!”

Choose a voicemail text that suits your company. If you’d like professional advice on recording a business voicemail text, Belfabriek is here to help.

Frequently Asked Questions

How long does it take for a professional voice actor to record a voicemail message?

Most voice actors have a home studio and deliver the file within 1-2 business days.

Can I also have a welcome message recorded by a voice actor?

You can have a welcome message recorded along with a voicemail message by a voice actor. This way, you’ll have a good message for every occasion that we can play.

Can I include background sounds in a business voicemail?

For business voicemail messages, we recommend avoiding background sounds to create the most professional voicemail possible.

I need help with my business voicemail texts.

If you use a professional voice actor, they will always review the text and help you make it concise and clear. This ensures you have a great business voicemail.

My business voicemail messages change frequently. What’s the best option?

If your messages change often, it’s best to record them yourself or use our text-to-speech speech bot. This ensures you’re always reachable with frequently updated texts.

How do I receive recorded voicemail messages?

We send voicemail messages to the email address you provide. This can also be a general email address so your entire team can listen and take immediate action on new potential customers.