Calling Out with Your Business Number from Mobile

Belfabriek / 11 Oct 2024 / 3 min read

By now, you’re familiar with our perfectly functioning landline-to-mobile integration, which forwards your business landline number directly to your mobile phone or that of a colleague or partner. This means you can always answer business calls, whether you’re in the office, working from home, or on the go. This ensures optimal accessibility for incoming calls without the hassle of an extra device.

Calling Out with a Business Number via an App

But what if you want to call out with your business number instead of your mobile number? There are several ways to do this from your mobile phone. A simple option is to use Voice over IP (VoIP) via a softphone app. This connects your phone to the online phone system of your business provider, allowing your business number to appear when you call from your mobile.

With this solution, the call is routed through your business telephony provider instead of your mobile provider. This ensures that customers or colleagues see your business phone number, enhancing your professional image. It also prevents potential confusion, as consumers immediately know they’re dealing with your business. Additionally, this feature protects your privacy by hiding your personal number.

Many People Prefer Mobile Calls

As of 2024, about 70% of outgoing calls are made using the caller’s mobile number. This is because people are more likely to answer calls from a mobile number they recognize. Additionally, calling via your mobile number often falls within your call bundle, making most calls free or affordable.

However, some businesses prefer to use a business number so customers know exactly who they’re dealing with. If you want to consistently call with your landline number from your mobile, you can use the softphone app. While this requires extra steps, it allows you to consistently display your business number.

Answering Calls Without an App

Answering business calls via our landline-to-mobile integration doesn’t require a separate app installation at Belfabriek. We ensure that incoming calls are forwarded to your mobile phone via your mobile provider, improving call quality. You don’t have to worry about missed calls due to an inactive app or a weak internet connection.

At Belfabriek, you’re always guaranteed a reliable connection and clear number display on your mobile phones, without relying on apps or a strong internet connection.

What Is Spoofing, and How Can I Protect My Business Phone Number?

Spoofing is a technique where scammers use your business number to impersonate your company without your knowledge. This can lead to privacy issues and even damage your business reputation. To prevent spoofing, we recommend using secure connections and reliable VoIP services like those offered by Belfabriek.

Most softphones are focused on voice calls, but there are some options for SMS via VoIP. Check with your provider for support with business SMS messages.

Calling with your mobile number via the mobile provider often falls within your call bundle, meaning calls are often free. With the right bundle, you can also make unlimited calls within the EU. Additionally, recipients are more likely to answer calls from a mobile number.

Yes, when using the correct settings with your VoIP softphone, the recipient will see your business number on their screen, which helps with recognition and trust.

With VoIP, you can call from your business phone number via your data subscription, which is convenient if you want to be reachable under one number, even on the go. The downside is that you need to install an app and always have a working internet connection to receive calls.

When calling via the GSM network, you use specific network protocols optimized for your mobile phone. With VoIP calling, or calling via data, you use an app or softphone, which requires a strong internet connection. For mobile calls, the GSM network is often the best choice for stable connectivity.

Yes, you can activate a landline number in our number shop, and we can forward these calls to your mobile or landline phone. This makes you reachable anywhere without needing an app or VoIP account. This way, you can answer calls in the most convenient way for you, and your colleagues and customers stay connected to your number.

Consumers often use apps to make free calls, for example, to stay in touch with family abroad. For business purposes, it’s important to receive incoming calls on time and without interruptions. In such cases, it’s better to use the mobile network, which ensures better connections and privacy protection.

With VoIP, you can use both landline and mobile phones, meaning you’re flexibly reachable. By activating a virtual phone number and forwarding it to your mobile or landline phone, you can be reachable under one number, wherever you are.

Yes, you can easily add a remote-working colleague to your phone team via the VoIP call group. This means calls are flexibly routed to the right employee, even if they’re working from another location.

Yes, as long as you have a stable WiFi connection, you can use mobile VoIP in the office. However, we recommend calling via your mobile provider and linking a landline number via our platform to ensure you’re always reachable, even if the WiFi connection is temporarily unstable.

Yes, you can easily add a second phone number for business use. This can be a local or national number, which you can activate via our number shop.