How Does a Cloud Phone System Work? A Simple Explanation

As a business owner, you naturally want to know how a cloud phone system works before making the switch. Perhaps you’ve noticed limitations with your current phone system. If so, it’s definitely worth considering a business cloud phone system with Belfabriek!
More and more entrepreneurs are choosing a cloud phone system with us because of the many benefits. We offer flexibility, more efficient communication, and the ability to make quick adjustments when needed. No wonder our modern phone system is becoming increasingly popular!
What Is a Cloud Phone System?
A cloud phone system works via the internet and is a hosted phone solution, instead of a physical phone system on-site. This means you no longer need to purchase an expensive phone system. Maintenance, updates, and management are handled by the provider, allowing you to focus entirely on running your business. The entire cloud runs on external servers, taking the burden off your shoulders.
Benefits of a Cloud Phone System:
- No high investment costs: Since the system is not on your premises, you save on expensive hardware.
- Easy management: Everything is managed online, allowing you to quickly add or adjust features.
- Accessible anywhere: With cloud telephony, you’re not tied to a fixed location. Employees can easily make and receive calls wherever they are.
- Flexibility: Easily add new users or forward calls to mobile phones.
- Integration with other software: Connect your phone system with tools like Microsoft Teams for efficient communication.
In the past, you often needed a physical phone system that supported multiple ISDN lines. This was expensive, complex, and inflexible. With cloud telephony, everything works via an internet connection, giving you immediate access to modern features like a menu, voicemail, and scalable solutions. A fixed on-site phone system is now a thing of the past.
Who Is Cloud Telephony Suitable For?
Whether you run a small business or a larger organization, a cloud phone system offers benefits for everyone. Companies that are often on the go, have multiple locations, or want to work flexibly especially benefit from this technology.
With a hosted phone system, you can easily forward calls to mobile phones. This ensures employees remain reachable, even outside office hours. This is ideal for businesses with extended opening hours or customers in different time zones.
Cloud Telephony with Belfabriek
At Belfabriek, we make it easy to make your business telephony more efficient. You choose the phone number that suits your business, and we take care of the rest. Whether you want a landline number for a professional appearance or a mobile number for flexibility, we have the solution.
Our hosted VoIP phone system offers scalability, cost savings, and easy installation. Additionally, we provide excellent support, ensuring you stay up-to-date and have full control over your communication processes. The hosted PBX service ensures a robust and reliable communication environment. With hosted VoIP, you’re guaranteed a modern and flexible telephony solution.
A modern phone system offers countless possibilities to enhance your:
- Menu: Ensure callers are directed to the right department immediately.
- Voicemail: Never miss an important message again.
- Fixed-mobile integration: Use one number for both landline and mobile telephony.
- Call recording: Useful for quality monitoring or training.
- Easy scalability: Quickly add new numbers or features.
- Integration with tools: Connect the system to software like email and chat platforms.
Conclusion
With a cloud phone system from Belfabriek, your business is ready for the future. Request more information without obligation and discover how we can make your organization optimally reachable!
Frequently asked questions
A quick way to explore how everything works and what to expect.
A physical phone system is on-site and requires expensive hardware and maintenance. A cloud phone system works via the internet, saving costs and offering more flexibility.
Yes, a stable and fast internet connection is important for good call quality.
Yes, when switching to a cloud phone system, you can keep your current number.
You can easily activate features like a menu, voicemail, call recording, and fixed-mobile integration.
Absolutely. Smaller businesses benefit from the low costs, easy scalability, and professional appearance of cloud telephony.
Yes, international calls are possible and often cheaper via (business) cloud telephony.
A hosted phone system is a virtual system managed by an external provider. This means the system is not physically on-site but works via the cloud, offering easy scalability and low maintenance costs.
Cloud telephony uses an internet connection to send and receive voice calls. Instead of traditional phone lines, everything is managed via the cloud, allowing for flexibility and easy setup of features like menus and call recording.
VoIP is the technology for voice over the internet. PBX is the phone system that manages calls. Cloud telephony is the modern way to implement a PBX, where the PBX runs via VoIP in the cloud.