Hosted VoIP has been on the rise for some time. We can safely say that for many companies, it’s increasingly becoming the first choice when considering how to set up and improve telephone accessibility. And when there’s high demand, more supply naturally follows. With more choices come more considerations and a wide range of packages and prices. But what are the actual costs of hosted VoIP, and perhaps just as important: are there any hidden fees?

Hosted VoIP Is Cheaper Than a Phone System

One of the reasons hosted VoIP is so popular is that it’s significantly cheaper than a traditional phone system. Such a system must be physically installed and maintained on-site. When something breaks, repair costs can quickly add up. These kinds of setbacks are a thing of the past with hosted VoIP because the phone system — as the name suggests — is hosted via the cloud. The phone connection runs over the internet rather than through an old-fashioned phone line. Maintenance, security, and updates are all included in the price!

Not Always All-in-One Packages

However, when choosing a hosted VoIP provider, it’s important to carefully check what’s included in the VoIP package. Chances are you’ll want more than just a VoIP phone number; you may need additional services to offer optimal accessibility to customers. For example, call recording is very useful for training purposes or to document agreements made over the phone.

Other options, such as using a welcome message or a menu, are just a few examples of the many extra features often available through VoIP packages. With many VoIP providers, these options are not included in the standard package and must be paid for separately.

At Belfabriek, almost all extra options are included in the standard subscription price. Additionally, with an 085 number, there are no per-minute call charges for you as a business owner. This keeps things simple and ensures you won’t face any unpleasant financial surprises!