In some cases, it can be useful to have a phone number in a specific city or region. For example, if you work a lot in (the region of) Rotterdam and the broader Rijnmond area but don’t have an office there. In that case, you can purchase a 010 number and link it to a mobile number. What are the benefits of this, and how does it work?

Benefits

Being reachable on a local number offers several advantages for you as a business owner. First of all, it gives new customers a sense of trust that they can contact you via a local number.

Additionally, people prefer calling a landline number over a mobile number. This may change in the future, but at the moment, business contacts to a landline number are valued more highly than to a mobile number.

Belfabriek also offers many other useful features. For example, you can access Belfabriek’s detailed call statistics. These allow you to see exactly who was called, how long each call lasted, and much more. These statistics are also available via email.

It’s also possible to record calls. These recordings can be used for training purposes for your employees or to later calmly document all discussed details.

How Does It Work?

First, you need to ensure you have a 010 number. This can be done through Belfabriek, where you have various options to choose from. Once you’ve found a number that appeals to you, you can register it and take advantage of the many options Belfabriek offers.

You can forward the 010 number to any desired mobile number, ensuring you’re always reachable for your customers. This can be done both on a computer and in the special app. The app is available for both Android and iOS.

Optionally, as an extra service, you’ll hear a special pre-announcement tone for a forwarded call. This way, you’ll know whether you’re being called directly on your mobile or if the call is being forwarded from your fixed 010 number. You can choose from 6 recognizable standard tones, or you can upload your own voice file.

If you know you won’t be able to take calls temporarily, you can easily change the number to which the 010 number is forwarded. This way, a colleague or a call center can take over your incoming calls.