The biggest advantage of a modern phone system is that it is no longer physically located in the office but in a data center. There’s no need to invest in physical hardware, no technician needs to visit, and no special phone line needs to be installed.

Subscribing to a business telephony provider like Belfabriek is sufficient.

The protocol that makes all this possible is the Voice over IP (abbreviated as VoIP) protocol. With the VoIP protocol, voice can be transmitted over a data network and the Internet.

Phone lines are no longer needed, and standalone phone systems have become obsolete.

The modern phone system is now accessible via the Internet and is located in a secure data center.

One or more phone numbers for your business are activated on this phone system.

Incoming calls are forwarded to mobile phones or traditional landlines. These can be located in the office, at home, or anywhere in the world.

The modern system also provides features such as call recording, a menu, a queue, and a welcome message with, for example, opening hours and the company name.

These can be activated and configured on your phone number as desired.

VoIP devices can also remotely register on this system and be made dialable.

Starting your telephony service begins with activating a great phone number. Choose one from our number shop and activate it today with your new modern phone system. You can start enjoying all the benefits of VoIP and a cloud-based phone system today.

Frequently Asked Questions:

Can I switch to your service with my existing phone number to use a new modern phone system?

We can transfer your current phone number to our phone system. Let us know your current landline number, and we’ll ensure it is transferred. Incoming calls will then be forwarded to your new devices or your mobile phone.

I still have a traditional phone system. Can I still use it?

You can sometimes expand a traditional phone system with an internet card to make it suitable for VoIP telephony. However, the costs of this are often higher than purchasing an online business telephony service. And in case of a malfunction, you may face unexpected high costs.

I still have traditional landline phones. Can I still use them?

You can sometimes sell your traditional landline phones on eBay because they don’t work with a modern VoIP system. The advantage of a new modern phone system is that it also forwards calls to your current mobile phones.

Can I integrate it with the CRM software I use in the office?

We have integrations available between the most commonly used CRM packages and our phone system. When you receive a call, a ‘pop-up’ appears on your screen with the caller’s details. This is another advantage that traditional telephony services cannot easily provide.

I only want to use a mobile phone. Can you forward all calls there?

We can forward all incoming calls to your mobile phone while still activating all features such as a greeting, menu, and opening hours.

I have employees at multiple locations and one central phone number. Can you manage these central phone numbers?

We manage central phone numbers for many national and international companies. We then forward all incoming calls to different locations after the caller makes a selection for a branch or based on, for example, a postal code. This way, large volumes of calls are automatically distributed.

Do all phone calls go through the Internet?

To ensure the highest quality, we route calls over private national and international telecom networks. Our telephony service does not require a working Internet connection. However, you do need a working phone, such as a mobile phone, to receive calls.