Belfabriek customers have access to a wide range of features. Despite the high user-friendliness and extensive personalization options, you may still have questions about your service number or your online dashboard—the Service Panel. From now on, you can quickly and easily find answers to these questions on the Belfabriek Forum.

Answers in All Categories

The Belfabriek Forum stems from our support department. The information our staff has is now also accessible to our customers. Here’s a selection of questions our customers often ask, which this knowledge base answers:

  • How can I upload the welcome message for my service number?
  • Can I add remote workers to my call group?
  • How do I change the rate of my 0900 number?
  • Can I distribute call traffic to one number among my branches?

The frequently asked questions are neatly categorized. This way, you can quickly find the relevant answer without having to call Belfabriek. Note: our staff remains available by phone, free of charge at 0800-BELFABRIEK. The forum simply provides customers with an additional option for quick help.

Your Question Helps Other Users

To quickly find an answer to your question, type your question or a few keywords into the search bar. If your question isn’t in the database yet, you can add it in two ways: via the online form or by emailing us at klantenservice@belfabriek.nl. Within a day, your question and our support team’s answer will be added to the knowledge base. We help you, and you help other users. It’s a win-win.

Try It Now

Curious about the Belfabriek Forum? Follow this link to take a look. You can also access the forum via the red Support tab on the left side of your screen on every page of our site, and via the Support link in the footer.

If you want to respond to questions or answers yourself, you’ll need to register once. Thanks to a social media account (Google, Facebook, Twitter), this is quickly done. See you there!