Articles
Read the latest stories, use cases and updates to make optimal use of your business number.

FAQ: Answering Frequently Asked Questions by Phone in 4 Steps
Answering FAQs by phone? Optimize your customer service in 4 steps with Belfabriek. Automation, call menus & personal assistance.

088 numbers: one series of numbers for your entire company
Make a perfect professional impression with a uniform series of numbers for everyone in your organization. We show you how to set this up easily.

New: Belfabriek App for iPhone and iPad Version 3
We are proud to announce the new version of our app for your iPhone and iPad.

Achieve productivity gains with My Belfabriek
Many of our customers log in to their online dashboard several times a day. See how you can achieve significant productivity gains here.

Setting up a successful consultant line: how do you do that?
To start a consultant line, you want callers to be able to see on the website which employees are now ready to answer the phone.

3 ways to make the selection menu even better
The fastest way to improve customer contact is by using a perfectly designed selection menu.