Articles
Read the latest stories, use cases and updates to make optimal use of your business number.

3 ways Call-recording improves your customer service
As a number holder, you want to improve your telephone service, but how do you start? Belfabriek gives number holders a tool for this: Call-recording.

A name number for Mother's Day or Father's Day
Special promotion on Mother's Day or Father's Day? With a name number you welcome significantly more callers.

How Your Phone Accessibility Increases Your Revenue
More than half of all companies are poorly reachable by phone. Discover how you can monitor and improve your accessibility with Belfabriek’s free features.

7 phrases callers like to hear from your customer service
Your callers want to be appreciated. To provide the best telephone service, use these proven phrases during your calls.

How to Distribute Callers Across Multiple Locations
Do you have multiple stores, offices, or departments and still manually forward callers? At Belfabriek, you can automate this in just a few minutes.

How Do I Set Up Call Recording?
Call Recording is a new feature from Belfabriek. Automatically record your phone calls for quality control or as a backup.