Articles
Read the latest stories, use cases and updates to make optimal use of your business number.

How to Distribute Callers Across Multiple Locations
Do you have multiple stores, offices, or departments and still manually forward callers? At Belfabriek, you can automate this in just a few minutes.

How Do I Set Up Call Recording?
Call Recording is a new feature from Belfabriek. Automatically record your phone calls for quality control or as a backup.

The Importance of a Welcome and Closed Message
Greet your callers with a recorded message and inform them about opening hours. At Belfabriek, you can add this feature to your number for free.

3 ways Call-recording helps marketing and sales
Recording phone calls helps maximize your sales. Belfabriek explains what Call-recording can mean for your organization.

Direct Debits Become IBAN Payments
As part of the Single Euro Payment Area (SEPA), Belfabriek customers will experience changes. See how your transfers or direct debits will change.

Activate Voice2Email in 5 Steps
Want to assist your callers even when you’re busy or away? Belfabriek’s Voice2Email feature ensures you never miss an urgent call or sales opportunity.