If you want to request an international phone number, it’s important to realize that this international number will become a significant part of your contact with foreign customers.

Belfabriek is registered in 14 European countries (Austria, Belgium, Bulgaria, Finland, France, Germany, Greece, Ireland (United Kingdom), Italy, Netherlands, Poland, Spain, Sweden, and Switzerland) to serve you as effectively as possible in these countries.

With our own interconnection and international telecom connections, we provide the most reliable business telephony service to make you reachable in another country on one or more international numbers.

If you have multiple offices in multiple countries, we can provide each office with a local number and create one European plan to distribute incoming calls across the different countries.

We can ensure that in all the countries where you are active or want to be active, an international phone number is available so callers can contact you at local rates.

Features such as a menu, call recording, hold music, and multilingual greetings in the local language are no problem and can be quickly configured by us on our phone system.

All international phone numbers are fully managed and configured by us. We route telephony traffic through international telecom networks and our own interconnection. We pay the international call rates and interconnection costs to these telecom networks to ensure the highest possible quality.

Incoming calls are distributed to the devices registered with us: national and international. These can be changed or adjusted at any time.

A ‘follow the sun’ configuration, which considers the time zone of the caller’s country and the recipient’s location, is easy to program for international phone numbers worldwide.

Speaking of programming: large international organizations looking for their own system and international telephony connections can rely on us. It’s no problem to program and configure a custom IVR platform and then hand it over to your system administrators and developers.

If you’re an international organization looking to avoid high licensing costs associated with SaaS solutions or want more control over telephony and further integration, our solution is the best choice. Of course, with the backup of our own developers.

Frequently Asked Questions:

I see many international numbers offered online. How do I know I’m choosing a reliable, professional solution?

Belfabriek is registered as a telecom operator in 14 countries. We have a large geographical footprint within Europe to serve our customers with the highest possible quality. We do not route calls over the internet but pay local call costs to local telecom operators to handle this traffic.

Do I need a local office for an international phone number?

Depending on the country where you want an international phone number and the applicable legislation, you may need a local office. A UK phone number can be issued to a business with an address anywhere in the world, while a French phone number is only available to companies with a physical office. We always advise following the applicable legislation: in our 23 years of experience, we’ve seen enough businesses negatively impacted by activating a cheap foreign phone number online without adhering to regulations. Be cautious when requesting a foreign phone number.

How quickly is an international number activated?

We often have an international number available for you within one business day, so you can already pass it on to your marketing department. We usually need two more business days to configure it with, for example, a menu or welcome message in the correct language.

Where do calls go when someone dials my international number?

Calls to your international number are forwarded to the devices you provide us with. This can be your office in your home country, a remote worker who speaks the language, or your mobile phone to start with.

I want a foreign number that callers can dial at local rates.

Depending on local regulations, we can help you with a local foreign number, a free foreign number, or a national foreign number. This also depends on the number plan in that country. Contact us, and we’ll discuss the possibilities.

Can I change the destination of calls if, for example, we open a local office?

You can always change the destination and inform us or make the changes yourself. Since we are registered as an operator in 14 European countries, we can also provide telephony solutions for incoming calls in those countries. This way, you have everything with one provider and optimal distribution of European calls.