For a number owner, statistics are an important tool for improving service and customer experience. Those who register a service or business number with Belfabriek are generously provided with information about their calls.

Newly available is the ability to integrate these statistics with a familiar external dashboard: Google Analytics. This way, you can view the most important figures in one place.

What Is Search Engine Call Statistics?

Numbers are crucial for managers. You’re undoubtedly keeping a close eye on the number of visitors to your website, likely using Google Analytics. At the same time, you’re probably very interested in your call statistics: what are your busiest days, and how long are people on hold on average?

As a Belfabriek customer, you already have access to extensive statistics. Via the online dashboard My Belfabriek, you can see how many calls your number handles, how long they last, and which regions your callers are from. With Search Engine Call Statistics, you can integrate your web statistics with your call statistics, so you no longer need to switch between different dashboards. How convenient!

What Are the Benefits?

Search Engine Call Statistics is one of the free extras you enjoy as a Belfabriek number holder. Organizations of all sizes—from sole proprietors to medium-sized businesses and large government institutions—will appreciate the benefits of this feature. Here are the main advantages:

  • Clear Overview: No more wasting valuable time switching between statistics dashboards. From now on, you’ll have all your figures conveniently in one place in your Google Analytics account.
  • Reveal Connections: What happens when you launch a campaign with a “Call Us Now” Call To Action (CTA)? You can instantly see the impact of advertising on your web and call statistics.
  • Compare Multiple Numbers: To measure the performance of your campaign across various media, it’s a good idea to use separate business numbers. Compare both the phone and online conversion rates of your numbers in one convenient location with Search Engine Call Statistics.

How Does It Work?

To use Search Engine Call Statistics, you first need to have a service or business number with Belfabriek. If you already have a service number but are not yet a Belfabriek customer, switch today to gain access to this and other extra features. With Belfabriek as your provider, you’ll have access to a wide range of extra features, from the online statistics dashboard to a menu that quickly connects callers to the right person or department.

To enable Search Engine Call Statistics, log in to My Belfabriek and click on Number Settings. When you enable Search Engine Call Statistics, we’ll ask for your Google Analytics tracking ID, which looks something like this: UA-1234567-01.

You’ll also need to enter the URL of the relevant website. Then, create a few new dimensions in Google Analytics. In this short guide, we’ll show you step-by-step how to do this. We’ll then ensure that your statistics appear in your Google Analytics account.

We’re happy to help you get the most out of your service or business numbers. Feel free to contact us if you have any questions about Search Engine Call Statistics or any of our other features. Our customer service team is ready to answer your questions. You can reach us at 0800-BELFABRIEK (0800–23 53 227).