Expensive traditional phone systems in the office are no longer necessary. The advantages of hosted VoIP phone systems have led to the rapid disappearance of physical office phone systems. Especially for SMBs, the choice for a phone system increasingly falls on hosted VoIP. But why is that?

What is a Hosted VoIP Phone System?

Hosted VoIP is not yet familiar to everyone. With VoIP, calls are made over the internet instead of a traditional phone line. This means that a hosted VoIP phone system uses the internet to manage your business telephony. Previously, this was only done with a traditional phone system in the office.

Disadvantages of a Traditional Phone System

The downside of a traditional office phone system is that it often requires in-house or hired personnel to maintain and repair the system in case of issues. This makes maintenance and repair costs significantly higher. Additionally, scaling up with extra phone numbers—or scaling down—is much more complicated with a traditional phone system, which doesn’t benefit accessibility.

Finally, switching to a new phone system is a massive operation when using a traditional office setup.

Better Service and Accessibility with Hosted VoIP

With hosted VoIP, the phone system is hosted in the cloud by Belfabriek. This means that maintenance is entirely handled by Belfabriek. As a result, the phone lines always operate optimally, and there’s no need for expensive on-site technicians for maintenance or potential repairs. You don’t have to worry about it anymore.

Easy Management

Managing hosted VoIP is simple. Working from home is no problem with VoIP, because as long as there’s an internet connection, your staff can use the phone system. Additionally, options like a digital answering machine or a menu are easy to set up. This ensures your customers receive the best and fastest possible assistance over the phone.

Maximum Flexibility

With hosted VoIP from Belfabriek, you’re guaranteed maximum flexibility. Scaling up or down is quick and easy to do yourself. You can also add extra services to your package as needed. If your business grows or your needs change, your phone system seamlessly adapts with hosted VoIP.

Hosted VoIP Accessible to Everyone

The benefits of VoIP mean that more and more SMBs are choosing a hosted VoIP phone system instead of a traditional one. If you have multiple employees who need to talk to customers over the phone simultaneously, a hosted VoIP solution can quickly become the most reliable and cost-effective choice.