The Kindertelefoon: The Place for Children and Young People to Talk

The Kindertelefoon is a helpline especially for children and young people between the ages of 8 and 18. It is the place to go for a listening ear, advice, or a confidential conversation. Whether you want to talk about bullying, domestic violence, child abuse, or other emotional problems, you can always turn to the Kindertelefoon.
What does the Kindertelefoon do?
The Kindertelefoon offers free confidential conversations to anyone who needs them. The goal is to create a safe environment where children and young people can talk about what is on their minds. This can be done by calling or chatting, completely anonymously and without obligations.
You can contact them if you want to discuss something that you find difficult to share in your own environment. Whether it’s problems at home, at school, or online, the Kindertelefoon is there to listen and think along with you.
Who is the Kindertelefoon for?
The Kindertelefoon is for children and young people from 8 to 18 years old. These are some of the topics you can talk about:
- Bullying
- Domestic violence or problems at home
- Child abuse
- Social media and online concerns
- Friendship, love, or family
It doesn’t matter what you want to talk about, the Kindertelefoon always offers a safe conversation.
How does the Kindertelefoon work?
You can easily get in touch via:
- Calling: Call the phone number of the Kindertelefoon. This is completely free and anonymous.
- Chatting: Via the Kindertelefoon website, you can directly chat with an employee.
The conversations are conducted by trained volunteers who are specially trained to listen well, think along, and help. They treat every topic with confidence and respect.
An independent foundation
The Kindertelefoon is an independent foundation and works independently of parents, schools, or other institutions. This means you can talk freely without worrying about the conversation being shared with others.
The organization collaborates with other organizations for children and young people, such as Veilig Thuis, to offer appropriate help if needed.
Opening hours and more information
The Kindertelefoon is available daily. The opening hours are every day from 11:00 to 21:00. Check the general information on the website for more information.
How can you contribute?
Would you like to contribute to the Kindertelefoon? You can do so in three ways. See which way suits you best and send an email. Your feedback helps the Kindertelefoon to improve their service!
Frequently asked questions
A quick way to explore how everything works and what to expect.
The Kindertelefoon is a helpline for children and young people from 8 to 18 years old. They offer free confidential conversations and chat.
You can call or chat via the website. Both options are anonymous and free.
You can talk about anything that is on your mind, such as bullying, domestic violence, child abuse, or concerns about social media.
The conversations are conducted by trained volunteers who listen well and take you seriously.
Yes, you do not have to share any data and the conversations remain confidential.
The Kindertelefoon is available daily from 11:00 to 21:00.