Cloud VoIP, also known as hosted VoIP, is a business phone service that routes calls over the internet. Most cloud VoIP systems come with advanced features like auto-attendants, call recording, video conferencing, and remote calling.

How Does Hosted/Cloud VoIP Work?

VoIP stands for Voice over Internet Protocol and converts the audio of incoming calls into data. The data is transmitted over an IP network and does not require phone wires.

All you need is a WiFi connection. By using your existing internet connection, hosted/cloud VoIP can help reduce the costs and downtime of business phone systems. With WiFi, your team can take their business communication software anywhere.

What is the Best Hosted VoIP Service?

The cloud VoIP phone system from Belfabriek is a unified communication platform that can transform your business telephony. With VoIP-compatible phones, as well as mobile phones and apps, your team can always stay connected. With a hosted VoIP subscription, you can focus on call quality, cost savings, and customer service.

Hosted VoIP Pros and Cons

Switching from a local phone network to VoIP telephony might seem like a big step, but in practice, it’s usually straightforward, and the benefits often outweigh the drawbacks. Thanks to its many features, VoIP telephony saves costs on your phone bill.

Some Advantages of Hosted/Cloud VoIP:

  • Cost-saving
  • Improved accessibility
  • Full portability
  • Higher scalability
  • Advanced features for the specific needs of small and large teams
  • Clear voice quality
  • Supports multitasking
  • More flexibility with phone-related software

Some Disadvantages of Hosted/Cloud VoIP:

  • A reliable internet connection is required
  • Delays can occur if the internet isn’t working well
  • The system may temporarily go down during an internet outage
  • Troubleshooting issues can sometimes be challenging

As you can see, when the internet connection works well, there’s really no reason not to choose hosted VoIP telephony. Fortunately, complete internet outages are rare, so this isn’t an obstacle for most businesses.

Requirements for Hosted VoIP Telephony

The most important requirement, as mentioned above, is a stable and reliable internet connection. It’s crucial that both the upload and download speeds from your internet provider meet the necessary standards.

Calculate how many devices you’ll need in total, as each device uses a portion of the bandwidth. It’s important to keep track of how many devices you think you’ll need. If you have questions about this, it’s best to consult your internet provider.

The phones you use must be able to receive VoIP signals. When you request such a system, your VoIP provider will usually supply the phones.

It’s also possible to use a software program that acts as a phone system. This is especially useful for companies with many employees working from home or from various locations.

All of this is only possible with the help of a hosted/cloud provider. Belfabriek is such a provider and can assist you excellently in this regard. The customer service team is always ready to answer your questions!