VOIP stands for ‘Voice over IP.’ It means making calls over the internet instead of a traditional phone line. Telephone accessibility is crucial for every business, and the choice between VOIP calling or using a traditional line is an important one. Why choose VOIP?

No Longer Dependent on a Single Line

The traditional phone line enters the building through a single wire. While this isn’t inherently a problem, if something goes wrong with that wire or the service connected to it, there’s no backup option. The line will be down until the issue is resolved at the source. With VOIP, the phone line runs over the internet. It’s a stable line with numerous backup options. For example, the internet can be taken over by other connections (like 4G), or calls can be forwarded to mobile phones.

VOIP is Often a Cost-Effective Choice

Depending on the number of phones used in a company, VOIP is often a cost-effective choice. VOIP is easy and quick to scale up or down, and the initial setup isn’t expensive. The main reason VOIP is cost-effective is that calling over the internet is simply cheaper than using a traditional phone line.

VOIP Offers Much Better Sound Quality

The sound quality of VOIP calls is far superior to that of traditional phone lines. Depending on the available internet speed and the quality of the phone used, VOIP can even achieve HD-quality calls.

Flexible Scaling

Unlike other solutions, VOIP allows for very easy scaling to more or fewer phone numbers. This can be quickly managed digitally.

VOIP is Location-Independent

As long as there’s internet, calls can be made via the VOIP connection. Unlike a traditional phone line, which depends on the location where the line enters, you only need an available internet connection.

Easy to Integrate

VOIP is easy to connect to other systems. For example, integrations with a CRM system are possible. Connections with alarm systems can also be made.

What to Consider When Choosing VOIP

There are many good reasons to choose VOIP for your business. But what should you consider when making your decision?

  • Think about whether you want to use softphones or hardphones. A hardphone is a physical VOIP phone, while a softphone works via software on your computer or mobile phone. Learn more in this article: https://www.belfabriek.nl/artikelen/voip-verschil-hardphone-softphone.
  • Look at the additional services offered. If you choose VOIP via Belfabriek, there are many options for additional services depending on your needs and requirements. Think of a menu selection, direct forwarding, or a digital voicemail.
  • Consider your phone number(s). Do you already have a service number and want to keep it? Number retention is possible with Belfabriek. If you don’t have one but want one, consider the possibilities of an 0800, 0900, 085, or 088-phone number.