The new way of working is dynamic and requires a flexible VOIP setup.

One of the reasons companies use a VOIP solution is to maintain and improve accessibility. Traditional work from a single location is no longer the norm, and we live in a 24/7 economy. The times when customers want to use specific services are no longer tied to office hours. As a result, companies must adapt their accessibility to avoid losing business. To stay always reachable, call forwarding via a VOIP solution is the answer.

Stay Always Reachable by Forwarding Numbers

Call forwarding is also known as changing the destination. The business number your customers see when using Belfabriek’s VOIP service is a virtual number. This number is what the caller sees but can lead to various destinations. For example, it’s possible to forward the business number to a mobile phone or to various individuals on standby outside office hours.

Easily Change the Destination of a Business Number in the Belfabriek App

A significant advantage of VOIP forwarding or changing the destination is that all functionalities remain intact, regardless of the device to which the call is forwarded. For instance, menu selections remain active, and a recording feature is still available. If your business frequently needs to change the destination because employees work from different locations, the Belfabriek app is the solution. With the Belfabriek app, you can change the numbers of various destinations in no time. This is free and can be done from anywhere as long as you’re connected to the internet. If you often forward to the same numbers, an address book can be set up in the Belfabriek app to further simplify this process.