As a business owner, you need to choose between different types of VoIP. For SMEs, we almost always recommend opting for Hosted/Cloud VoIP services. As you may already know from reading other articles on this website, VoIP allows you to be reachable worldwide for customers and/or colleagues. In addition to this flexibility, VoIP also offers a wealth of additional services that can benefit your business. These services can be fully customized and configured to meet your company’s needs.

The biggest advantage for SMEs lies in the flexibility we mentioned above. There’s a good chance that you or your employees are spread across the country to promote your business as effectively as possible. You might even be on a business trip abroad. With Hosted/Cloud VoIP, you can stay in close contact with your colleagues. Another major advantage is the cost. It remains the same as the rate in the Netherlands, even if you frequently communicate with people abroad.

An additional benefit is that Hosted/Cloud saves costs compared to a VoIP system you install on-site. Cost savings are always welcome, especially for smaller businesses. For example, you save on infrastructure since you don’t need to set up a system on-site as everything is managed via the cloud. In practice, you won’t notice any difference. Therefore, you can imagine that the financial investment required is relatively low, while you still have a system where communication is the most important business tool.

Even when expanding, everything is easy to manage with Hosted/Cloud VoIP. Suppose you’ve set up your VoIP system perfectly but decide to hire additional employees due to your success. With Hosted/Cloud VoIP, you can easily add these new employees and integrate them into the system. You hardly have to worry about it yourself.

The provider of the phone system, in this case, Belfabriek, takes care of the system’s maintenance. If new updates need to be installed, you don’t have to do it yourself. Belfabriek ensures that everything is always in order. This is especially ideal for additional features and potential issues.

The extra services that come with Hosted/Cloud VoIP are all provided by Belfabriek at no additional cost. Unexpected costs are therefore avoided. Belfabriek also provides an app that is very easy to use for viewing statistics and changing settings. The app works perfectly with Android phones as well as iOS devices.