With the rise of teleworking and working from home, flexibility and mobile accessibility are becoming increasingly important for businesses. Through modernization and technological adjustments, entrepreneurs aim to meet these demands to ensure the well-being of their employees and the success of their business. Accessibility is no longer just about having a conveniently located business office, extended opening hours, or ample parking to welcome your customers. Today’s customers want quick and easy solutions to their questions or problems, preferably from the comfort of their own homes.

VoIP telephony offers the necessary flexibility, scalability, ease of use, and mobile accessibility required for modern and future-proof communication.

A Mobile Business Number

The traditional analog phone system doesn’t allow employees to take calls or make outgoing calls with the business number from locations other than their desks. Classic phones were connected to the company’s phone system via a fixed cable and could only be used in the office.

With modern VoIP systems, phone traffic runs over an internet connection, eliminating the need for a wired connection and freeing employees from being tied to a fixed device at their desks or in the office. Physical location no longer matters as long as the caller has a working internet connection. This can be via a wired network, WiFi, or their 3G/4G/5G connection. Over the internet, all phone operators remain connected to your cloud-based phone system. This way, they can make calls from any location using the virtual business number, and the called parties will always see your company’s phone number.

Wide Range of Communication Tools

Since users of your VoIP system can make or receive calls from anywhere, your business’s accessibility is always guaranteed. Whether on the way to an important meeting or relaxing on the beach, you can always stay reachable. Especially for teleworking and working from home, VoIP telephony offers you and your employees a wide range of options to manage your communication.

A fixed VoIP phone can be easily installed at home with a simple connection to your home router.

With an Android or iOS app, any mobile phone or tablet can log into the VoIP system and be transformed into an alternative to a fixed phone.

A software application or web portal ensures that you can make or receive calls from your desktop PC or laptop.

The Perfect Balance Between Work and Family

Even accessibility has its limits, and VoIP telephony addresses this as well. With the online application, you can adjust your VoIP system settings at any time. Multiple users can be assigned to a call group, either in a cascade system, and outside business hours, you can redirect calls to a digital voicemail or registration system, where you can read the recorded messages as emails at a later time. Automatically forward calls to a colleague, filter calls based on a menu selection, or choose which numbers can or cannot call you. This way, you’re reachable when you want to be and can fully enjoy your truly free moments.

Your Office at Home

Even remotely, your VoIP system can be perfectly integrated with your company’s software packages. Customer files, CRM, or order data remain linked to your telephony even outside your business premises, allowing you to work from home as if you were in the office.

And because you always have your system at hand via the internet, you also have access to all the functionalities available within your office walls. Check your voicemail, log into a call group, monitor your call statistics, make necessary adjustments to your phone system, start a phone meeting, or conduct video calls with colleagues. Without complicated installations or equipment, you can quickly and easily set up a home office.

With VoIP, you work efficiently, whether at home or in your business.