Phone Accessibility is Essential for Medical Practices

An emergency line or weekend service number with call forwarding to the on-call doctor is always something that needs to be set up in a practice.

Belfabriek specializes in providing these phone numbers for general practitioners and practices.

We forward incoming calls to the on-call doctor or assistant who can assist the callers. This can be set up for fixed times or entirely flexibly through a webpage accessible online for all connected colleagues and practices.

On this page, you can specify who is available at any given time. Adjustments to the schedule can also be made at any time. This way, our phone system always knows which practice is available to forward calls for primary care.

Our phone numbers work with any telephony solution and are easy to implement: list the phone numbers of the available healthcare providers on the special webpage linked to the emergency line, and our telephony platform does the rest.

The phone number operates in the cloud and requires no further adjustments to the current telecom infrastructure. All practices and remote workers can continue using the same phones without needing new subscriptions.

Additionally, services and features such as voicemail, a menu selection, and call recording can be activated if it’s desirable to log every message.

VoIP Telephony for General Practitioners

Using our smart online phone system ensures good accessibility for all staff and volunteers on an emergency line, which we can quickly set up for you.

Our telephony solution for general practitioners is highly suitable for healthcare and direct assistance because assistants and doctors don’t need to be physically present in the practice but can assist patients via the central number from anywhere. This is especially useful in the evenings and weekends and can sometimes be life-saving to set up the phone accessibility of the general practice so that patients can always reach a doctor.

Prescription Line

Another common request is to automate phone contact for repeat prescriptions. We can activate an additional phone number for the practice where patients can leave a message for a repeat prescription. The recorded repeat prescriptions are then sent to the assistant pharmacist’s email, who can prepare them. This is another frequently requested form of VoIP telephony for general practitioners and pharmacists.