What is Number Porting? | Porting Your Business Phone Number

Belfabriek / 01 Jan 2012 / 2 min read

Your business phone number is not just temporary. Customers are used to it and may have it saved in their devices. It’s likely printed on brochures and letterheads, making it difficult to change.

No wonder your phone number should remain yours! But that doesn’t mean you have to stick with the same telecom provider. You can port phone numbers to a new provider.

What is Number Porting?

Number porting is the transfer of phone numbers from your old provider to a new one. This allows you to keep using your existing phone number while switching providers in the background. The government has legally regulated this process, known as number portability. Customers won’t notice a thing, and the transition is seamless for you.

Keep Your Number with Belfabriek

With Belfabriek, number retention is easy. Whether you have a national number like an 0800 number, a 0900 number, or a local area code, you can transfer your current phone number to Belfabriek.

This offers many benefits! You’ll enjoy years of experience, competitive pricing, numerous features in Belfabriek’s telephony packages, and uninterrupted accessibility on your trusted phone number.

Number Retention When Moving

When you port your phone number to a new provider like Belfabriek, we ensure it remains accessible to your customers. You don’t need new numbers. We forward your existing number to your mobile phone or VoIP phones.

No one will notice a thing. Improved accessibility on your trusted number, perfectly managed by us! You can request number porting via our service desk and the porting will be processed with your current provider on the date you specify.

Number Retention When Switching to VoIP

Even if you switch to internet calling, your current phone number can remain the same. We host your ported numbers in the cloud and ensure that calls to your numbers are routed directly to you: at any location. The agreed date for activation is, of course, up to you.

Want to Port Your Number?

If you’re considering switching providers and want to keep your phone number, it’s good to know that when you port your number to Belfabriek, you’re guaranteed to retain your business phone number!

Number retention or number porting means you can keep your current number when switching to a new telecom provider. The term porting comes from the English word “to port,” which refers to transferring code from one platform to another. In this case, it’s about transferring routing codes from telephony platform A to platform B.

When switching to a new telecom provider, you request number retention from your new provider. They handle the porting process with your old provider.

If you don’t request number retention, you’ll receive a new phone number from your new provider.

Yes, but be aware of potential costs or a notice period with your old contract. Check with your old provider for the terms of transferring your number. Belfabriek does not have insight into your existing contract.

Absolutely, Belfabriek can assist you. However, without the explicit consent of the subscriber, the old provider cannot transfer your number to us.

We can port a phone number on the date you specify. Be mindful of any active contracts. You can check this with your current provider. We do not have access to your existing contract.

Yes, you need to inform your old provider that you’re switching. This ensures they are aware of the porting request and won’t block it. It’s best to send a written cancellation via registered mail for proof. We don’t use authorization forms as we cannot verify who you authorize or whether they are authorized to cancel subscriptions on your behalf.

Request a new phone number from us and set up a message on your old number to inform callers about your new number.

Yes, telecom providers are legally required to cooperate with number retention. When porting is requested, the old provider must transfer the numbers to the new provider. You need to send a cancellation notice to your old provider, informing them of the porting request. Follow these steps: Send a registered letter to your current provider to cancel your contract and request number retention. Inform your new provider that you want to keep your old numbers. Your new provider will request the porting from your old provider. The numbers will be active with your new provider on the specified date. The porting process is then complete, and the ported numbers will appear in your new customer account. Welcome to Belfabriek!