The world of telecommunications is full of abbreviations: GSM, WiFi, VoIP, ISDN, to name a few. Terms like VoIP and SIP often come up, but not everyone knows exactly what they mean or how they relate to each other.

As we’ve explained in previous articles, VoIP stands for Voice over Internet Protocol. This technology converts voice from a phone into digital packets and transmits them over the internet. VoIP makes it easy and cost-effective to make calls via an internet connection, ideal for everyday use in workplaces and large organizations. SIP is a part of this voice technology.

SIP: The Protocol Behind Many VoIP Systems

SIP, or Session Initiation Protocol, is one of the protocols used in the VoIP world. SIP ensures that voice packets are correctly set up and transmitted and terminates the connection once the call is over. SIP is an essential part of many VoIP solutions, ensuring that your VoIP phone and telephone exchange work together seamlessly.

SIP or SIP Trunk

With SIP, you use the protocol to make calls within an organization via a local network (e.g., between SIP phones). When you want to call external numbers, you need a SIP trunk to route these calls over the internet to the public telephone network.

For businesses using a VoIP system, a SIP Trunk may be necessary to connect to external phone numbers. These SIP trunks are often provided with the company’s phone numbers, enabling free internal calls and reducing call costs, especially for international connections.

When you choose to handle communication via VoIP, you can do so with a cloud-based telephone exchange or an on-premises exchange that connects to the telephony network via a SIP trunk.

Difference Between VoIP and SIP

VoIP is the umbrella term for technologies that enable internet-based calling. SIP is one of the specific protocols within VoIP and plays a crucial role in how calls are conducted. VoIP systems can also use other protocols besides SIP, but SIP accounts and SIP devices are the most common options due to their standardization and broad compatibility.

The two terms are often used interchangeably. One provider might sell you a SIP phone, while another refers to it as a VoIP phone.

SIP Devices and VoIP Phones

A SIP device is a phone that connects to a SIP server, such as an online telephone exchange, over the internet. VoIP phones, including Yealink devices, often run on SIP and offer advanced features like touchscreens, headset compatibility, and even integration with Microsoft Teams. These devices are easy to configure and are sometimes provided as entry-level VoIP phones for smaller businesses.