Call forwarding
Your phone number is a virtual number. This means every incoming call is connected to a device. This can be a landline or mobile.
Let our IVR platform forward your calls exactly how you want. Each call is handled smartly, based on time, availability, and destination - so your virtual number is always flexible.
- Forward calls to any device, anywhere
- Route calls smartly based on time or need
- Scales from freelancers to large teams
Benefits of Call forwarding feature
Discover how our features help you work smarter, save time, and improve how your business communicates.
Forward how you want
Send each call to a mobile, landline, or message based on your needs. You stay in control - our IVR handles it all automatically in the background.
Fits every type of team
Whether you’re self-employed, a startup or a large business, call forwarding works right out of the box - and scales as your setup grows.
Accessible everywhere
Wherever you are, with our dashboard you can easily and directly change the forwarding of your telephone number. This way, callers are always forwarded correctly immediately.
Moves with you
Because your business number is no longer a physical line and you can decide where you can be reached with direct call forwarding, you can keep your current telephone number even if you move.
Grows with you
Your business can grow with peace of mind. You can easily and quickly expand your phone number at any time and create new forwardings to be able to serve even more callers.
Optimal customer contact
Better service leads to more sales. By connecting callers quickly and efficiently, you offer the greatest customer friendliness.
See how it works
Watch a quick demo to see how setup, team usage, and key features keep your business reachable - anytime, from anywhere.

Get phone number today
Forwarding via our IVR platform is the fastest and easiest way to get started with your phone number. And if you want to use one of the many extra functions that we offer later, you can always do so. If you want maximum control over your telephone accessibility, then our telephony platform is your ideal partner.
Direct forwarding is available for all 0800 , 0900 , 088 , 085 and local phone numbers . Don’t have a number yet? Register it easily online today! Or read more about fixed or mobile first if you are looking for a solution specifically for forwarding to your mobile phone!
Smarter call forwarding
With Belfabriek’s IVR platform, each incoming call is automatically sent to the right device or message - based on your real-time setup. Whether it’s a landline, mobile, or call center, you decide what happens. That makes our IVR solution far more flexible than a traditional phone system.
Our forwarding numbers are used by freelancers, startups, and large organizations to manage call traffic across teams, locations, and even countries. Need to grow or make changes later? No problem. You can forward to new destinations anytime.
From routing central emergency lines to remote teams, to switching between mobile and landline per shift - our platform is designed to adapt to your team’s needs.
Learn more about other features
Find more information about our features that can boost your business communications.
Call filter
Are there callers you’d rather not allow to call a certain number, for whatever reason? You can easily block them with the call filter feature.
Call insights
Want to speak to more callers and serve them better? Call statistics show if you’re meeting your goals. After all, measuring is knowing.
Call queue system
There are times when more people call than your team can handle. With the queue, you handle peaks easily.
Call forwarding FAQ
Get clear answers about Call forwarding and how they work for your business.
Yes, you can always forward calls to another phone number. This way you can be sure that a call always comes in to the right person and you can program your own telephone team.
Yes, this is certainly possible. We can integrate your landline into the telephone team and then forward it to another landline. The possibilities for forwarding are virtually unlimited.
No, everything is managed via the dashboard. Make sure everyone knows that in case of absence, calls can be forwarded to a colleague via the phone team page. You can also set after how many rings the call is forwarded to another device.
Yes, you can get a second number and use it just for, say, Google ads. That way you know exactly how many calls come in from ads and other channels!
We can forward calls anywhere, including to your landline or landline telephone.
Yes, this is often done. This way you keep your private and business calls separate on your mobile phone. On your phone display you can see whether you are being called on your private or business number.
If your phone does not go through our exchange, we cannot help you with this, but transfer your phone number to us and we will arrange everything for you!
We can also forward calls to home workers. Give us the landline or mobile number you want to forward to, and we will configure the forwarding in your settings.
Yes, but it is important to remember that you may not forward calls to another number without the permission of the person concerned.
If you are on a call, our IVR will notice this and try to call the next extension in your phone team to set up the connection.