🏢 One number for all

Central business number

Our IVR platform can distribute hundreds of simultaneous calls across all branches in the country.

Easily route calls to any branch or team using one national number. Perfect for growing businesses, franchises, or companies with multiple locations across the country.

One national number for all locations
Route calls to multiple branches or teams
Scales perfectly with any business

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Benefits of Central business number feature

Discover how our features help you work smarter, save time, and improve how your business communicates.

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Based on area code

This divides the call traffic based on the prefix of the caller's number. In other words: 010 to Rotterdam, 020 to Amsterdam, and so on. This is a low-threshold option, especially for callers, because the IVR does all the work. The caller literally doesn't notice anything.

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Based on postal code

This asks the caller to enter the four digits of the postcode, after which the caller is transferred to the establishment that you have assigned to this postcode. Although the caller must take action (enter four digits), this method is more detailed. Especially if you have multiple establishments in one area code area, this is the most 'pure' option.

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Smart combination

It is also possible to combine both functionalities. For example, by using the area code in places where you have one branch (fine-grained enough) and asking callers for their postcode in areas with multiple branches. And if someone calls with a mobile or blocked number? Then the system still asks for the postcode.

See how it works

Watch a quick demo to see how setup, team usage, and key features keep your business reachable - anytime, from anywhere.

Let us arrange your routing

Automatically forwarding your central number to a specific branch is no child’s play for us. We’re happy to set up the ideal routing for your organization - whether you have 2 or 200 locations. Want to work with area codes or postal codes? Or combine both? We’ll make sure your callers always reach the right place, instantly.

Call filter

Are there callers you’d rather not allow to call a certain number, for whatever reason? You can easily block them with the call filter feature.

Call forwarding

Your phone number is a virtual number. This means every incoming call is connected to a device. This can be a landline or mobile.

Call insights

Want to speak to more callers and serve them better? Call statistics show if you’re meeting your goals. After all, measuring is knowing.

You can forward calls to another branch, for example during busy times or when a different work area is assigned. If you let us know the changes, we will implement them.

We can program and play a phone menu that allows the caller to make a choice. We can also use Google DialogFlow to have an advanced speech recognition bot listen to what the caller wants and transfer the call.

The advantage of 1 central virtual phone number for all branches is that incoming calls are distributed across the branches. It does not matter which provider the branch is connected to. Each branch therefore remains flexible and you can configure and manage a central number.