⚙️ Built for your needs

Custom telephony

Need something special? We build custom telephony features on our IVR platform -whatever you need, just tell us.

Need something specific? Our team builds custom features on our IVR platform - flexible, powerful, and tailored to your needs. If you can think it, we build it.

Built to grow with you
Custom solutions for every setup
Better than building it yourself

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Benefits of Custom telephony feature

Discover how our features help you work smarter, save time, and improve how your business communicates.

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Incident hotline

Incidents can happen and often callers just want to know if you are already aware of an existing problem. They also want confirmation that you are working on solving this incident. In such a case, an automated incident line is a good solution.

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Send additional information via SMS

Providing information by phone is the core business of many of our customers. But callers often appreciate written confirmation. This can be done by sending an SMS with confirmatory or additional information after the call.

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Self-service credit card activation

By cleverly combining a telephone number with an IVR system linked to a database, customers of a credit card company can activate their credit card themselves, day and night.

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Order by phone

Let your customers buy your products or services 24 hours a day, 7 days a week. With a unique customer code and article codes, they can place orders by phone.

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Submit meter readings

How much energy have you used this year? A question that meter readers from an energy company no longer have to ask thanks to the link between the service number and the company's database.

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Automated call system

It is often important that you can quickly call multiple people at the same time. With an automated call system, for example, you have the right people at the right place at the right time in the event of an emergency.

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Hear balance

In addition to viewing their bank balance online, it is also useful if customers can listen to their bank balance by telephone via the bank's service number and a secure system.

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Custom forms or surveys

Use the phone to collect structured input from callers - step by step. Ideal for intake flows, automated surveys, lead capture, or gathering customer preferences.

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Link to your software

Custom integrations with your CRM or internal tools. Trigger workflows, create tickets, update records, or sync call data - right from your IVR system.

See how it works

Watch a quick demo to see how setup, team usage, and key features keep your business reachable - anytime, from anywhere.

Let us know your wish

Have something specific in mind? We’re happy to build it for you. Whether it’s a unique flow, link with your software, or new call option - we’ll make it work. Just share your idea and we’ll handle the rest.

We regularly create tailor-made solutions for clients in healthcare, logistics, finance, and more. From smart routing to system integrations, our platform is flexible enough to match your process - no matter how complex.

Call filter

Are there callers you’d rather not allow to call a certain number, for whatever reason? You can easily block them with the call filter feature.

Call forwarding

Your phone number is a virtual number. This means every incoming call is connected to a device. This can be a landline or mobile.

Call insights

Want to speak to more callers and serve them better? Call statistics show if you’re meeting your goals. After all, measuring is knowing.

We can build almost anything you need. From advanced call flows, incident hotlines, and SMS integrations to credit card activation, CRM connections, or automated surveys. Just share your idea - whether it’s a unique use case or an industry-specific setup - and we’ll develop a fully functional, tailored solution on our platform.

It’s easy - just reach out to our team and explain what you’d like to build. We’ll schedule a quick call to understand your use case, help you define the flow, and advise on the best implementation. Once approved, we’ll take care of the development and testing. You stay in the loop the whole way.

That depends on the complexity of your request. Many solutions can be built and activated within a few working days. Larger or more integrated flows may take a bit longer. But we always give you a clear time estimate upfront and move quickly - without unnecessary delays.

Many simple adjustments are included at no extra cost. For more complex solutions, we’ll give you a transparent quote before we begin - so no surprises. Custom features are built to scale with you, and we always try to find the most efficient, cost-effective setup for your needs.