Flexible phone solutions by sector
From call centers to clinics, see how our solutions adapt to the unique needs of different industries - keeping teams reachable and operations smooth.
Frequently Asked Questions
- If I am on a call, callers get a busy tone. Can a queue be added?
- How Does the Ordering Process Work?
- How Are Payouts for a 0900 Number Made to Me as the Number Owner?
- How Does a Menu Work?
- How Does a Service Number Work?
- I Want the Phone to Ring at Another Location If I Don’t Answer
- I Want to Play a Welcome Message
- I Want to Know If a Call Is Coming Through My Service Number
- I Want to Answer Calls with Multiple Flexible Employees, What Are the Options?
- I Want to Handle Incoming Calls Differently on Different Days and Times
- Is Voicemail Possible?
- Can I Also Request a Number Abroad with Belfabriek?
- Can You Also Deliver Calls Abroad?
- Can You Also Route Service Numbers to My Mobile Phone?
- What Happens If I Can't Answer a Call?
- What Is an 088 Number?
- What Does It Cost to Call an 0800 Number?
- What Is Included in the Subscription?
- What Are the Rates at Belfabriek?
- What Rates Are Possible on a 0900 Number?
- We Are a National Organization With Multiple Branches, Can You Distribute the Call Traffic?
Starting with your own national service number
- How Long Does It Take to Request a Number?
- Why Does Activation Take 5 Business Days?
- What Is the Procedure to Request a Number Abroad?
- What Is the Procedure to Request a Service Number in the Netherlands?
- Which Phone Number Is Best for My Business?
- What Types of Numbers Are Available?
- Choose a Local Number in the Netherlands Yourself
- Choose a Service Number Abroad Yourself
- Choose a Service Number in the Netherlands Yourself
My Belfabriek
- Account Access Sharing via Social Media Accounts
- Change the Settings for Your Service Number
- Set a Different Destination for Holidays
- Activate a Closed Message
- Choosing a Good Voice for My Welcome Message
- Activate a Menu
- Activate an Area Code Routing
- Activate a Postcode Routing
- Activate a Virtual Call Center on My Number
- Activate a Voice2Email (Digital Voicemail)
- Activate a Pre-Announcement Tone
- Activate a Queue
- Activate a Welcome Message
- Change the Rate of My 0900 Number
- Change the Phone Number My Service Number Forwards To
- My Belfabriek and Your Social Media Accounts
- Block Mobile Callers
- View Call Statistics Percentages by Time or Origin
- Link Your Facebook Account
- Link Your Google+ Account
- Link Your LinkedIn Account
- Link Your Twitter Account
Belfabriek app for administrators
- Add Users to the App
- Call Recording
- How Do I Log In?
- How Do I Change a Destination in My Address Book?
- How Do I Add a New Destination to the Address Book?
- How Does the Belfabriek App Work?
- How Does the Address Book in the Belfabriek App Work?
- How Do I Change a Destination?
- Can I Also Log In with My Social Media Accounts?
- Set Business Hours
- Speech Bot: Using and Setting Up Text-to-Speech
- Who Is the Belfabriek App For?
- Why Can't I Edit or Delete a Destination?
- Install Zoiper Softphone on Desktop
- Install Zoiper Softphone on Mobile
Belfabriek app for employees
Getting started with call statistics
Search engine call statistics
Optimizing your service number
- Activate the (Free) Announcement Tone
- Transferring Calls with Yealink
- How Long Can Callers Wait on Hold?
- What Does an Optimal Menu Look Like?
- Get More Callers by Adding Your Number to Adwords
- Advanced Statistics Analyses
- When Should I Activate the Digital Answering Machine?
- What Are the Busiest Call Times of the Week?