1800 numbers are national location independent phone numbers which are free to call. They are therefore not tied to a city or region and they are always free to call. They are issued individually in the name of companies by the ACM.

You can always call 1800 numbers for free . The call costs are paid by the number holder.

The best and fastest way is of course via our 1800 number request page. You can also request a number yourself from the ACM. If you do it directly, we cannot help you with it, if you do it via our page, we will of course help you and do this registration process. This is also completely free of charge.

Yes, of course! These functions are possible with every telephone number at Belfabriek. A VoIP exchange from us or any other provider also works with it.

For the most up-to-date prices, please check our pricing page.

The ACM usually needs 2-3 weeks to process and approve your application. We then need another 5 working days to activate the number block in the national telephone network.

By using an 1800 number for your business, you have a service-oriented and customer-focused image. You spare no expense or effort to provide service. The customer can even call you for free! That using an 1800 number in your communication pays for itself is rock solid. Did you know that up to 25% more turnover comes from using a free number? That is why these numbers are also consistently used in the USA in advertising expressions.  Definitely consider it if you want to set up a separate service department or are going to advertise something extra.

No. You cannot call an 1800 number from abroad. An 1800 number can only be called within the Netherlands.

Companies that are expanding internationally and need a free 1800 number in another country can also be provided with an 1800 number in that country. Because we are now registered in 14 European countries, you have come to the best place and directly at the source. You can then set per country per number where the calls come in and program a separate greeting on your 1800 number in Germany and your 1800 number in England. Take a look at our international number shop to see which numbers we currently have available from stock, or feel free to contact us.

To apply for an 1800 number, it is necessary that you use it for business purposes. It is not possible to apply for an 1800 number for personal use, as it is intended for companies to allow customers to call for free. I also sometimes see short 1800 numbers with 4 digits behind the 1800. How is this possible?

In the number plan there is a short information number and a long information number. A short information number has a length of 4 after the area code, such as 1800-4030. A long information number has a length of 7 after the area code, such as 1800-4000400. If you want to request a short number, please contact us because there are special requirements from the Consumer and Market Authority: these may only be issued to organizations that expect more than 2000 minutes per month. There is a shortage of short information numbers, so they are more intended for radio, TV and emergency services.

1800 service numbers work with any online telephone exchange: it is a virtual telephone number that we forward to your ‘real’ number. So you do not have to invest in new equipment or make adjustments. The 1800 service number is then a separate number that is free for the caller and gives you a professional appearance in advertisements, for example.

You can see in real time in our dashboard how many calls and minutes are coming in on your free number. You will receive a monthly invoice from us for these calls and the subscription to our online telephone exchange.

0818 numbers are national location independent telephone numbers. They are therefore not tied to a city or region.

The costs for calling 0818 numbers are charged at the normal -local- rate. In most cases it is included in the caller’s calling bundle.

The best and fastest is of course via our 0818 number request page. Then you often have your chosen number active the same day and possibly equipped with all extra telephone functions.

Yes, of course! These telephone exchange functions are possible with every telephone number at Belfabriek.

For the most up-to-date prices, please check our pricing page.

Then we cannot help you any further. We are a telephone company that focuses exclusively on the business market.

Choose a nice regional number and we will activate it for you within 1 business day. You can easily request this in our number shop. An example of a regional area code is 010 for Rotterdam, or 020 (Amsterdam) and 030 (Utrecht).

A local number is tied to the city or region where you are located with your company, and is dependent on the local area codes. A national number is region-independent and has a national appearance. Both numbers can be called at the normal local rate.

If you are active in multiple cities with your company and have offices, you can activate phone numbers in different cities. If you are actually established in 1 city, we can only activate a number for you in that city.

We also provide local phone numbers in other countries, so-called international numbers. Let us know in which countries you are looking for local numbers and we will arrange this for you.

It is important to know that a local number may only be assigned to the company where it is actually located. If you have many customers outside the region, a national telephone number is recommended with a national appearance.

Yes, we can transfer your current landline number to our telephony platform so you can use all our great telephony features!

We advise you to activate a national telephone number with us, such as an 085 number. We can then forward incoming calls to your regular fixed local telephone number. This way, your accessibility remains optimal and you can use multiple numbers.

Absolutely, that is possible and allowed. The local phone number that xwe activate for you is linked to the city where your company is located. The location of the employees who answer the phone is not relevant here. They can even be abroad.

Within 1 working day we will have a local number active for you. This is done completely automatically and remotely. We only manually check your business address and then your local number is active and can be called. It is also important that you do not have to install a mobile app to receive calls. We deliver calls to your mobile phone, landline or at the office.

Yes, you can order as many local phone numbers as you want, as long as they are from the city where you are located.

In the online statistics you can see exactly who is calling you, at what time and from which number. This gives you a history of conversations and interesting marketing information from the caller.

On our special web page, everyone can set their availability. This way, our online telephone exchange knows exactly to whom incoming calls can be forwarded at what time.

For a custom welcome text and menu, you can email us the text that callers should hear. We will ensure that this text is professionally spoken by our speech computer. Do you want to hear the result in advance? Then test it yourself! Or send us your own recorded audio file.

You can use a local phone number from us for Whatsapp Business by simply using this number in the Whatsapp Business registration.