Netherlands
Belgium
Denmark
Germany
France
Switzerland
Austria
UK
Spain
ItalyDesk phone
Use your landline phone as part of a modern phone system. Reliable, simple, and ready for business.
- Works seamlessly with any phone provider
- Always reachable, even without internet
- Just pick up and start calling anytime
Benefits of Desk phone system
Discover how our systems help your team communicate better, save time, and stay connected - no matter how or where you work.
Always reachable
Desk phones don't rely on mobile coverage or internet, making them a solid choice for teams who need to be reliably available at all times.
Plug & call
Set up in minutes without technical support. Just plug in your device and start making and receiving calls on your business number immediately.
Works with any provider
Whether you use KPN, Ziggo or another provider, your desk phone integrates smoothly. No need to change your setup or contract.
See how it works
Watch a quick demo to see how setup, team usage, and key features keep your business reachable - anytime, from anywhere.
Connect
The Belfabriek telephone exchange works with all brands and types of devices.
This can be an existing mobile phone, a landline at the office or at home or a new VoIP phone that connects to our telephone exchange via the Internet.
If you want to use your existing mobile phone, you can easily add it to your telephone exchange with us. We will then forward incoming calls to your mobile phone.
If you want to purchase a new VoIP phone at a later time, we recommend the Yealink brand.This is the most commonly used brand of phone and we have the administrator software from the manufacturer of this brand so that we can easily and remotely support devices so that we can help you quickly. Many customers also use our telephone system with existing telephones. These can be VoIP telephones of all brands and via all networks.
This makes our telephone system the simplest and most complete system there is!
Ordering Process Devices
Hardphones are shipped pre-configured from our own warehouse. To a central location, but also to various branches or the private addresses of individual employees. As a rule: ordered before 22:00, the next day at the workplace of your choice! If it concerns addresses in Europe, you will receive the devices after 2-3 working days via UPS.
Important for a correct installation of your telephone:
- Make sure you have sufficient computer knowledge to connect equipment to your network
- Make sure you have an overview of your network and firewall data
- Take your time installing your phone
- Need help? For 15 euros per quarter, we are happy to help you remotely.
Desk phones, ready to go
Whether your team works from home, a head office, or across international locations - your desk phones arrive fully configured and ready to use. Just plug in and start calling.
Powerful features included
All Belfabriek phone systems come packed with smart features to give you more control, flexibility, and peace of mind - right from the start.
Call filter
Are there callers you’d rather not allow to call a certain number, for whatever reason? You can easily block them with the call filter feature.
Call forwarding
Your phone number is a virtual number. This means every incoming call is connected to a device. This can be a landline or mobile.
Call insights
Want to speak to more callers and serve them better? Call statistics show if you’re meeting your goals. After all, measuring is knowing.
Call queue system
There are times when more people call than your team can handle. With the queue, you handle peaks easily.
Call recording
Record calls to monitor quality, train your team, or keep important conversations on file. A simple way to stay in control.
Central business number
Our IVR platform can distribute hundreds of simultaneous calls across all branches in the country.
Change final destinations
Forward calls to any phone: mobile, landline or VOIP. Change destinations anytime, as often as you like.
Custom telephony
Need something special? We build custom telephony features on our IVR platform -whatever you need, just tell us.
International telephony
Need to take calls from abroad or connect internationally? Easy. Our platform supports global connections without extra setup.
Peak traffic management
Running a big campaign or hitting the news? We help you manage a flood of incoming calls so no customer is left waiting.
Selection menu (IVR)
Not every employee can help every caller. With a menu, you quickly connect callers to the right person or team.
Smart voicemail system
You never have to miss a call, even when all your employees are busy, the queue is too long or you are otherwise unable to answer.
Statistics by email
Your daily, weekly or monthly overview of call statistics conveniently in your email. Of course included with your phone number.
Text to speech assistant
Let the computer speak your message for you. The voice sounds natural and is ideal for menus or auto-responses.
VIP whitelist
Only want calls from specific contacts? With a VIP whitelist, only pre-approved numbers can reach your business line.
Webhook call routing
Set up your own custom routing with webhooks. Send calls to different places based on rules you define on your site.
Welcome message
“Thank you for calling…” is often the first thing you hear when you call a large company with professional phone service.
Whisper tone
Many clients use multiple phone numbers. A whisper tone tells which number was called before you answer, so you’re prepared.
Benefits of Call filter feature
Discover how our features help you work smarter, save time, and improve how your business communicates.
The call filter only works on incoming calls.
Contact our support team with the date and time of the call and we will investigate the anonymous number to add it to the call filter.
We can also temporarily activate a call filter for incoming calls.