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A shared online dashboard for teams. See who’s available, transfer calls, and work as one front line.
- Built for teams sharing phone numbers
- Instantly transfer calls with one click
- See who’s available to answer calls
Benefits of Team dashboard system
Discover how our systems help your team communicate better, save time, and stay connected - no matter how or where you work.
Full team overview
See who’s online, available or in a call. Easily manage your team’s calling status and assign calls as needed.
Switch availability
Team members can turn themselves on/off with one click. Keep full control over who picks up incoming calls.
Smarter call routing
Direct calls based on availability. Make sure no call gets missed and your team stays focused on customers.
See how it works
Watch a quick demo to see how setup, team usage, and key features keep your business reachable - anytime, from anywhere.
Add your branding
Customize your team dashboard with your logo and brand color. Give your phone environment a personal touch by uploading your logo and setting your brand color. This way, your team always knows they’re in the right place, and the interface becomes a natural extension of your company.
Switch availability
Easily turn your availability on or off. Heading into a meeting or done for the day? Flip the switch next to your name to let the team know. This keeps your call routing clean and ensures only available colleagues are reachable - no disruptions, no confusion.
Set your order
Choose your place in the team queue. Do you want to be the first to answer or only after others tried? You decide the position. This gives full control over how incoming calls are distributed among the team, matching your schedule or role.
Powerful features included
All Belfabriek phone systems come packed with smart features to give you more control, flexibility, and peace of mind - right from the start.
Call filter
Are there callers you’d rather not allow to call a certain number, for whatever reason? You can easily block them with the call filter feature.
Call forwarding
Your phone number is a virtual number. This means every incoming call is connected to a device. This can be a landline or mobile.
Call insights
Want to speak to more callers and serve them better? Call statistics show if you’re meeting your goals. After all, measuring is knowing.
Call queue system
There are times when more people call than your team can handle. With the queue, you handle peaks easily.
Call recording
Record calls to monitor quality, train your team, or keep important conversations on file. A simple way to stay in control.
Central business number
Our IVR platform can distribute hundreds of simultaneous calls across all branches in the country.
Change final destinations
Forward calls to any phone: mobile, landline or VOIP. Change destinations anytime, as often as you like.
Custom telephony
Need something special? We build custom telephony features on our IVR platform -whatever you need, just tell us.
International telephony
Need to take calls from abroad or connect internationally? Easy. Our platform supports global connections without extra setup.
Peak traffic management
Running a big campaign or hitting the news? We help you manage a flood of incoming calls so no customer is left waiting.
Selection menu (IVR)
Not every employee can help every caller. With a menu, you quickly connect callers to the right person or team.
Smart voicemail system
You never have to miss a call, even when all your employees are busy, the queue is too long or you are otherwise unable to answer.
Statistics by email
Your daily, weekly or monthly overview of call statistics conveniently in your email. Of course included with your phone number.
Text to speech assistant
Let the computer speak your message for you. The voice sounds natural and is ideal for menus or auto-responses.
VIP whitelist
Only want calls from specific contacts? With a VIP whitelist, only pre-approved numbers can reach your business line.
Webhook call routing
Set up your own custom routing with webhooks. Send calls to different places based on rules you define on your site.
Welcome message
“Thank you for calling…” is often the first thing you hear when you call a large company with professional phone service.
Whisper tone
Many clients use multiple phone numbers. A whisper tone tells which number was called before you answer, so you’re prepared.
Frequently asked questions
Haven’t found what you were looking for? Contact us now
The call filter only works on incoming calls.
Contact our support team with the date and time of the call and we will investigate the anonymous number to add it to the call filter.
We can also temporarily activate a call filter for incoming calls.