🏢 Business lines

Growing business

Unify all departments under one business number, control routing by region, and help callers reach the right team instantly - no matter how your company grows.

Route incoming calls by department or branch team
Manage peak times with advanced routing tools
Set up flexible call rules per team or day

Growing business use cases

See how businesses like yours use our platform to solve common challenges, improve communication, and offer better phone accessibility - no matter the team size or setup.

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Multi-location setup

Link all your locations to a single phone number. Callers select their branch or department and are connected automatically - no need for multiple lines.

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Team-based distribution

Assign team-based rules to determine who receives which call and when. Create flexibility across departments, shifts, and service types.

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Dayparting for routing

Set different call flows for weekdays, evenings, or weekends. Improve how and when your team is available without needing manual changes.

Ideal solutions for small and medium-sized businesses

Do you want a fixed number for your company and flexible determination of where calls come in (landline or mobile)? Our telephone numbers are smart, scalable and have maximum flexibility. And are therefore the ideal solution for small and medium-sized businesses.

How does it work?

Simple. We activate your new business phone number in our telephone exchange and forward these calls to your current mobile phone, landline or new VoIP phone.

In our number shop you can always find beautiful numbers that are ready for you to use immediately.

What's flexible about it?

Actually everything. We understand that you want to respond quickly to circumstances. And so we ensure that your telephone solution can do that too. This way you can flexibly determine to which final destination we deliver calls. This can be a regular device on your desk, but also a landline at your private address or a mobile phone.

It doesn’t matter whether you use VoIP or existing mobile phones.

You can easily adjust this final destination yourself. At home. At work. Or on the road. In this way you can build a virtual call center with up to a hundred employees without any problem.

Is it so busy in the store or practice that employees can’t have any callers? Then you change the final destination to someone who works from home. Or to your own mobile. So that you can help quickly.

Is peace returning? Then you turn that around again.

We have helped thousands of companies with emergency numbers, urgent numbers, sales numbers and advertising numbers. Some examples:

Multiple stores/webshops that all have their own numbers? With Belfabriek you can centrally process all calls from all numbers . Easy does it!
Building a virtual VoIP call center where callers are distributed between, for example, store employees and the head office? No problem.
Advanced queuing, drop-down menus, call recording? All (and more!) included.
Are you on the road a lot? Put a virtual phone number on your website and printed materials and forward the calls to your partner who helps out at home!

Your business phone number grows effortlessly with your business. And is the very best in terms of convenience and VoIP functionalities.

You don’t need to install an app to receive phone calls. Our telephony solution always works, even if your internet connection is offline.

We deliver calls with our own interconnection to the GSM network or fixed network, so it is not a budget or ‘cheaper calling’ solution. Every incoming call comes in on our infrastructure and is forwarded to the devices of those colleagues that you want.

So grant your number to the Belfabriek and get a head start on a successful future. Welcome aboard!

You can easily set up the availability via a web page that everyone in your team has access to. This way you can always transfer to whoever is on duty at that moment.

The terms hosted voip and voip SME and SME hosted voip are often used interchangeably to indicate that it is a telephony service that does not require a physical telephone exchange in the office itself. Our virtual numbers with a telephone exchange linked to them are also ‘hosted voip’.

If your internet is offline, our telecom solution will work and we are quite unique in that. We also forward calls to existing mobile phones and landlines. So you don’t have to worry about missing a call.

Depending on your subscription, you can use call recording, voicemail, a menu, queue and of course flexible forwarding to colleagues. Let us know how you want your accessibility and we will configure this in our telephone exchange.

We have been the telephone company for telephony for the business market since 2000. We focus purely on the business market: SMEs, entrepreneurs and governments. We are not a start-up and deliver all calls in the old-fashioned way via private telecom connections with mobile and fixed networks. So no calls are lost over the Internet with our solution. You also do not have to install an app. We have developed our own voice platform and are also not a reseller of third parties, you are directly with the telephone company and we can therefore always help you quickly and well.

Our numbers are scalable and can handle 1 to 3000 calls simultaneously. So you don’t have to worry about restrictions or small print. Our cloud is fully equipped for reliable VoIP telephony for SMEs.

VoIP stands for Voice over IP. It means that speech is transmitted digitally over a data connection. This can be the open internet, but also a digital interconnection with the mobile GSM network or fixed telephony network. VoIP is a protocol that will be used for all speech connections in 2024, also within SMEs.