When all your employees are busy and the queue is too long, or when people call outside working hours, our Digital Voicemail (sometimes also called voice2email) offers a perfect way to handle calls effectively.

How a Digital Voicemail Works

A Digital Voicemail allows callers to leave a message. This message is recorded by us and then sent to you via email as an audio file, along with details about the call.

You can play this recording directly on your computer without needing to install additional software.

The details in the email tell you exactly when the call was made, from which number, and to which number the call was directed.

In Combination with Other Features

A Digital Voicemail is usually used in combination with other features, such as a Queue, an Opening Hours schedule with a Closed Message, and a Holiday Calendar.

Activate Your Own Digital Voicemail

As a Belfabriek customer, you can easily activate your Digital Voicemail online via our My Belfabriek dashboard or with our Belfabriek app for mobile phones and tablets.

Go to Number Settings and scroll down to Voice Email. When you activate the feature with the on/off switch, an additional settings field appears where you can enter the email address to which you want the recorded messages to be sent.

support digital-voicemail

Digital Voicemail settings in My Belfabriek

Your changes are saved immediately. To ensure the accessibility of your number, one of our experts will review your changes before they are applied to your number.

Also Read

How Do I Activate My Digital Voicemail?

Use Your Service Number Better in 3 Steps

5 Reasons for Freelancers to Use a Service Number