A service number is a virtual number. This means that when a caller dials your number, the call first arrives on our platform. This allows our Interactive Voice Response (IVR) system to add all those handy features.

One of those features is the Announcement Tone.

If you have enabled this feature, you will hear a short tone or melody before the conversation begins.

Because this tone is added by our platform, you know exactly which calls are coming through your service number.

This way, you start every conversation in exactly the right way and with the right tone.

Learn more about the benefits and usage of the Announcement Tone in the articles below.

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