Choosing a good voice for your Welcome or other announcement messages is important. Often, this is the first telephone contact callers have with your company and your employees.

The first impression they get during this initial contact can influence the further course (and success) of your customer interaction.

Therefore, carefully choose the voice you use for your announcements. Here are a few considerations to keep in mind. We’ve listed them for you.

Personal Touch

For some organizations, personal contact is important. If your company is called Jan’s Garage, for example, the idea that callers actually get Jan on the phone can be very important.

This type of personal contact or a personal touch to customer interaction is best achieved by using your own voice or the voice of one of your employees.

You can record the voice yourself and email it to us or upload it when you activate an announcement feature such as the Welcome Message.

Professional Voice

Other organizations prefer to work with professional voice actors. This way, your organization has a beautiful professional voice that is professionally recorded.

But where can you find a good voice?

Belfabriek collaborates with various professional voice actors to provide our customers with a perfect Welcome Message.

An overview of the voices with audio samples can be found on this page.

support voice-demo

Belfabriek voice demo

Have you made a choice? Then contact us, and we will take care of the order and delivery.

Also Read

The Importance of a Welcome and Closed Message

Activate a Welcome Message

5 Steps to Turn Your Service Number into a Top 500 Experience

How to Set Up Perfect Customer Contact for Your Webshop

How to Keep Rushed Callers Satisfied