Netherlands
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ItalySet a Different Destination for Holidays
With an Opening Hours schedule, you ensure that your calls are perfectly handled even outside normal working hours.
But what do you do when it’s a holiday and therefore not a working day?
The Belfabriek Holiday Calendar is the ideal solution to perfectly route and handle your calls even in this situation.
How the Holiday Calendar Works
The Holiday Calendar lists all official Dutch holidays of the year. You can add or remove holidays yourself if you are normally available on a specific holiday.
For these holidays, we agree with you on what should happen to incoming calls. Do you want them handled by a special holiday team within your organization, by an external call center, or play a message and then offer your callers the option to leave a message? All of this is possible.
Perfect Combination with Other Features
The Holiday Calendar is usually used in combination with an Opening Hours schedule, a Closed Message, and a Digital Voicemail.
Activate Your Holiday Calendar
As a Belfabriek customer, you can activate your Holiday Calendar in just a few minutes. You can do this online via our My Belfabriek dashboard or via the Belfabriek app for your mobile phone or tablet.
Go to Number Settings and scroll down until you find the Holiday Calendar option.
You can easily activate this feature with the on/off switch.
Easily manage your holiday calendar
Afterward, one of our staff members will contact you to review the setup of your calendar with you. We ensure that everything is perfectly programmed.
You can change the settings for this feature as often as you like.
No Extra Costs
As a Belfabriek customer, you enjoy an extensive package of extra features that are included as standard with your subscription. We believe these are important features that should come standard with a number. That’s why they are all included in your fixed subscription fee.
Your Holiday Calendar is also one of these standard features. You pay nothing extra when you activate this feature!
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