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ItalyWhat Rates Are Possible on a 0900 Number?
As the owner of a 0900 number, you determine the rate the caller must pay. You have complete freedom in this, subject to a few legal rules and restrictions.
These rules and restrictions are mainly in place to ensure that callers have a clear and transparent understanding of what they will pay for calling a 0900 number.
What types of rates are possible, and what are the limitations?
Rates Per Minute or Per Call
Rates are charged per minute or per call.
For both types, a maximum amount applies.
Maximum Rates for 0900 Numbers
There is no minimum rate for 0900 numbers. You can also set a 0 rate (free for the caller).
The current maximum rates for 0900 numbers are:
- €1 per minute
- €1.60 per call
You cannot charge the maximum amounts for every service. More information about this can be found on the website of the Authority for Consumers & Markets (ACM).
Rates can be set in increments of €0.05. To get an idea of the available rates, take a look at the rate calculator on our 0900 number page.
The 0900 Number Rate Calculator from Belfabriek
Changing the Rate
As a Belfabriek customer, you can change the rate of your 0900 number whenever you want. You can do this via your online My Belfabriek dashboard. There, you will find a handy list of common rates from which you can easily select your desired rate.
More about changing rates can be found in this article.
Please note that rate changes always take effect from the 1st of the month and must be submitted at least 7 days in advance.
Rate Announcement Obligation
You are required to clearly and unambiguously announce the rate before the start of each call. When you host your 0900 number with Belfabriek, we take care of these announcement messages. This way, you don’t have to worry about it, and your callers always hear the correct rate announcement.
More about rate announcement obligations for number owners can be found on the ACM website.