What happens if I can’t answer a call? One of the features you get with a Belfabriek phone number is the Digital Answering Machine. This feature allows callers to leave a message. Our system immediately sends the audio recording to your email address.

It goes without saying that you want to personally answer callers as much as possible. However, there are times when this is not possible. Instead of disappointing your customers and potentially missing a sale, you can offer them the opportunity to leave their question using the digital answering machine.

  • After business hours
  • During busy periods
  • In the menu options

Quickly Follow Up

A digital answering machine prevents callers from hanging up without ever calling back. They can leave their message knowing that you will listen to it later and, if necessary, get in touch.

However, this does not mean that the audio recording can be left unattended indefinitely. On the contrary, a customer generally expects their message to be at the top of your to-do list.

Do not disappoint the customer—listen to the incoming voice messages every business day. Then let the customer know what action you will take.

How to Activate the Digital Answering Machine

Belfabriek customers can activate their digital answering machine via their online My Belfabriek dashboard. The same feature can also be managed via our mobile app.

If you are not yet a Belfabriek customer, this is a good time to request your service number or business number with us. You will remain reachable on your current device(s) but gain a great phone number with many useful features, including the digital answering machine.

Key Features

Digital Answering Machine

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How Do I Turn On My Digital Answering Machine?

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