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Hero F.A.Q.

Frequently asked questions about telephone numbers

The most frequently asked questions about phone numbers.

We have been specializing in the issuance and activation of telephone numbers in Europe since 2000.


If you already have a number and are looking for a (new) provider, you can do so by simply downloading our order form and returning it to us filled in by e-mail or by filling in this online connection form.

Our employees will then contact you to discuss the connection and functions with you. The number is usually active on our platform within 5 working days.

You can change the destination number of your service number directly at any time directly from your mobile phone or tablet, with our free Belfabriek app for iOS or Android.

On our website you will find a selection of available phone numbers to register. In case your prefered number is not shown, then you can contact our customer service.
Call +3170-3111050, or send an e-mail to

Yes, calls to toll-free numbers are always free for the caller.

A customer service number is a nationally dialable number. It is therefore not callable from abroad.

If you also want to answer foreign callers, we can arrange for a national (service) number in the countries of your choice. Take a look in our international numbers shop which numbers we can deliver from stock at the moment, or feel free to contact us.

Yes, we do. We have working agreements with local partners in many countries and thus an international database of numbers in over 78 countries.

For many requested countries, we can deliver numbers from stock. Often we can make your number active within 1 working day. If you let us know in which countries you want to be reachable by phone, we will take care of the rest.

If, as a customer of Belfabriek, you would like to report a malfunction, you can always call our toll-free number. Outside office hours you can also send an e-mail.

Satisfied Belfabriek telephony customers: