Buy your own toll-free, local or (inter)national numbers directly online
Web Interface
With the user-friendly web portal you can easily keep an overview of your telephone numbers, employees and telephones.
Web Interface capabilities
All options at a glance:
Phone numbers
add and request phone numbers
Desk devices
Request, send new devices
Deactivate devices
Soft phones
Download and send link to employees
Create usernames / passwords
Create QR codes
Statistics
most called numbers
busiest times of the week/day/month
with multiple final destinations/branches: calls per destination
Send SMS
send sms
keep sms address book
Your business phone number exactly the way you want it
Let our employees set up your telephone number the way you want it. You can then easily make adjustments yourself or let us do it so that you don't have to worry about it anymore.
Call filter
Are there callers you would rather not allow to call a particular number, for whatever reason? You can easily block them with the call filter feature.
Call overflow handling
An enormously successful marketing campaign? Free publicity in national media? A successful Google Ads campaign? Commendable reviews on a comparison site? No problem!
Call recording
"This call may be recorded to ensure the quality of our service." Those calling a business number regularly hear a similar announcement. Chances are that these numbers are hosted by Belfabriek.
Call statistics
You have a business phone number so that your customers can reach you easily. You want to talk to more callers and serve them better. But how do you know if you are achieving your goals? Measuring is knowing.
Caller queue
There will be times when you have more callers than staff available on the phone. These types of call peaks are easily managed with call queue, a great feature available to every customer at Belfabriek.
Central branch phone number
Our IVR platform can distribute hundreds of simultaneous calls to all your branches across the country.
Change destination
Callers are routed to all your phones: landline, mobile, VOIP or traditional. You can change this destination whenever and as often as you like.
Direct forward
Your phone number is a virtual number. This means that every incoming call is forwarded to an extension. This can be a landline or mobile phone.
International telephony
Delivering telephone calls nationally or in other countries? No problem!
Phone menu
Your customers would prefer to have someone on the line asap. Not every colleague knows how to answer every question. With a phone choice menu, you put callers through to the right person as quick as possible.
SMS sending tool
For short messages to your customers SMS are an excellent medium. But how do you send them to large groups? The SMS tool from the Belfabriek is a real godsend.
Statistics by e-mail
Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.
Text to Speech Bot ✨
Do you want a welcome message on your number? Are you not a fan of your own voice? And is hiring a professional voice actor just a bit too expensive for you?
VIP Whitelist
Do you want to grant access to your business telephone number only to a certain group of contacts? With a VIP whitelist you ensure that the lines remain free for whom your telephone number is intended.
Virtual Call Centre
A virtual call centre allows you to quickly forward callers to available colleagues: at home, in the office or anywhere else.
Voicemail
Never miss a call when all your colleagues are busy or you are temporarily unavailable.
Webhook
Flexible switching of extensions via your own website using a webhook
Welcome message
"Thank you for calling..." is the first thing you hear when you call a professional company.
Whisper
Many entrepreneurs have multiple numbers for multiple purposes or web shops. In such a case, it is useful to know at the beginning of a conversation which telephone number is being called!
Satisfied Belfabriek telephony customers:
Desk phone
A pre-configured device for a plug 'n' play experience
Softphone
Receive and make business calls on your existing mobile phones
Web Interface
Manage all numbers and connections online
Mobile apps
Set yourself as available or unavailable to receive phone calls
Fixed Number on Mobile
Your calls directly to your cell phone
Request Numbers:
Phone System:
Call with:
Included features:
- Functions overview
- Call filter
- Call overflow handling
- Call recording
- Call statistics
- Caller queue
- Central branch phone number
- Change destination
- Direct forward
- International telephony
- Phone menu
- SMS sending tool
- Statistics by e-mail
- Text to Speech Bot ✨
- VIP Whitelist
- Virtual Call Centre
- Voicemail
- Webhook
- Welcome message
- Whisper